Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


You can order our signature cakes online. 

If you are looking for a custom cake, please send us an email to Include the date you'd like your cake for, number of servings you will need and the type of design you are looking for. Feel free to include any inspiration pictures.

We require a minimum 3 week lead time for custom orders. Please be aware that we do fill up quickly for holidays and wedding season. For weddings, it is always a good idea to start the booking process 6 months in advance. 

Our signature cakes are not customizable. If you would like a custom cake, please send us an email at

Yes! You can indicate the message you would like on the cake in the order notes section upon checkout.

Local Delivery

Yes we offer delivery within the GTA from Wednesday - Sunday pending availability

Our local delivery fee is $10+HST

Our delivery time range is from 9am - 1pm or from 1pm-6pm. We cannot guarantee specific delivery times within those ranges. The order will arrive within the timeframe selected upon checkout. You will be able to live track your order on the day of once the driver in en route with your order. Please account for delays during extreme weather circumstances. 

Yes definitely! You will need to input their information in the shipping address section. Please ensure that you include their phone number and that they are aware to expect a delivery on the date that you choose. If the delivery driver cannot contact the recipient, it will be re routed back to our location and will incur additional delivery fees. 

Local delivery is delivered by Trexity and the date of delivery can be chosen for this method. Shipping is only available for shippable items in our Canada-wide shipping collection which are delivered via Canada Post. 

No, we do not offer in store pickup or walk in orders. All of our products are made to order and need to be ordered in advance. All of our orders are delivered by Trexity.